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Contact information

Here you can find how to contact us. We will be happy to answer all your questions.

General Inquiries

For all your general inquiries, comments and suggestions regarding Firetrust and products please send us an e-mail at [email protected]

If your are contacting us relating to a technical issue, please email us using the email addresses [email protected]

If you have lost your license key, please retrieve it from here.

Affiliate & Reseller Enquires

Our affiliate program supports a range of products, for more information, as an example please view our MailWasher Pro affiliate and reseller page.

Support Inquiries

View product related support pages for FAQ’s, forums & help guides.

Please include your operating system version and product version number (in Help >> About), and other information which might be helpful (eg. error messages).

Send your questions to our support team via:

Business Development

If you’re selling innovative software and you’re looking to broaden your customer base, or if you’re looking to provide your customers with Firetrust products to protect them from spam, viruses, spyware, and other malicious programs, we would like to hear from you. Revenue sharing and marketing opportunities are available.

Marketing & Media

If you report on IT security and want to tell your readers about our leading-edge security solutions.

Sales Enquiries

For any questions regarding sales including non-profit pricing and volume discounts

Email the CEO

If you have any other questions or concerns, please email Nick Bolton

Office Details

Office Address
10A Poynder Ave,
Christchurch, New Zealand 8014
Postal Address
Firetrust Limited, PO Box 4620,
Christchurch, New Zealand 8140
Phone
Office and Sales: +643 929 0138
From USA: 631-417-1091
New Zealand Local Time
Friday, 11 April 2025
04:32:01 PM

30 Day, No Risk, No Questions Asked, Money Back Guarantee

If at any stage within 30 days of your purchase you don't want to keep product name, just email as at [email protected] and ask for a refund.