Contact information
Here you can find how to contact us. We will be happy to answer all your questions.
General Inquiries
For all your general inquiries, comments and suggestions regarding Firetrust and
products please send us an e-mail at [email protected]
If your are contacting us relating to a technical issue, please email us using the email
addresses [email protected]
If you have lost your license key, please retrieve it from here.
Affiliate & Reseller Enquires
Our affiliate program supports a range of products, for more information, as an example please view our MailWasher Pro affiliate and reseller page.
Support Inquiries
View product related support pages for FAQ’s, forums & help guides.
Please include your operating system version and product version number (in Help >> About),
and other information which might be helpful (eg. error messages).
Send your questions to our support team via:
Business Development
If you’re selling innovative software and you’re looking to broaden your customer base, or if you’re looking to provide your customers with Firetrust products to protect them from spam, viruses, spyware, and other malicious programs, we would like to hear from you. Revenue sharing and marketing opportunities are available.
Marketing & Media
If you report on IT security and want to tell your readers about our leading-edge security solutions.
Sales Enquiries
For any questions regarding sales including non-profit pricing and volume discounts
Email the CEO
If you have any other questions or concerns, please email Nick Bolton
Office Details
- Office Address
- 10A Poynder Ave,
Christchurch, New Zealand 8014 - Postal Address
- Firetrust Limited, PO Box 4620,
Christchurch, New Zealand 8140 - Phone
- Office and Sales: +643 929 0138
From USA: 631-417-1091 - New Zealand Local Time
- Tuesday, 25 March 2025
10:20:19 AM
30 day, No Risk, No questions asked money back guarantee
If at any stage within 30 days of your purchase you don't want to keep product name, just email as at [email protected] and ask for a refund.