Encrypt Top 5 Questions

• What are the system requirements needed to use Firetrust Encrypt?
• How do I let the person receiving the file (recipient) know the password?
• How secure and private is email that is sent to me using Firetrust Encrypt?
• How do I install .NET on my computer?
• Error Message - An error occurred in addressing the email message. Your email program may require that you enter a fully-correct recipient address.

For more information

• Please visit the Encrypt frequently asked questions
• or see the Encrypt Help File by selecting Help from the Encrypt menu bar
• or visit our user suported Encrypt forums

If you still require technical assistance, please email our technical support team.
In your email, be sure to include the following information:

Product Version Number
Found in Help / About

Operating System
Windows XP, Me, 2000 etc...

Email Client Software
Outlook, Eudora, Pegasus etc...

Browser Type and Version
Internet Explorer 6.0, Netscape Navigator 6.2 etc...

Please send Encrypt support emails to: encrypt@firetrust.com